Alcatel-Lucent Enterprise is a leader in communications, networking and cloud solutions for businesses of all sizes. ALE uses QuickTapSurvey for lead capture at trade shows and events in Europe and the Middle East.
Challenge
Find a replacement for their paper based lead capture process that was prone to error, and was inefficient.
Solution
Adopted QuickTapSurvey for lead capture using iPads and Android tablets and auto-synced to Salesforce to collect trade show leads.
Lead Capture Results
Not only did they reduce their lead capture process for events from 3 weeks to 2 days, they also boasted a 100% survey completion rate.
Read the full storyThe Tennessee Titans are a professional American football team based in Nashville, Tennessee. The Titans rely on QuickTapSurvey for lead capture at home games.
Challenge
Using pen and paper to capture leads at events which resulted in poor data quality, lengthy data entry times, and slow post-event follow up.
Solution
Adopted QuickTapSurvey for lead capture using iPads and Android tablets to capture email addresses for post-event follow up.
Lead Capture Results
Post-event follow up campaigns decreased from 3 weeks to 1 day, and a 10% increase in leads generated.
Read the full storyThe Montreal International Documentary Festival presents a selection of the year’s best documentaries from Canada and around the world. They use QuickTapSurvey for lead capture from festival attendees.
Challenge
Capturing data using clipboards was time consuming and difficult for volunteers to administer.
Solution
Adopted QuickTapSurvey using iPads administered by volunteers.
Lead Capture Results
Reduced lead capture process from 3 weeks to 2 days.
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